1. Introduction

In compliance with the Personal Data Protection Act 2010 (“the Act”) and its regulations, this notice is issued to all our valued clients and/or prospective clients. This Notice will inform you of your rights with regards to your personal data that has been and/or will be, collected and processed by us.


2. Collection of personal data

We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with MY SI SERVICES SDN BHD, its subsidiary (ies), its associated company (ies) (“we”,” our”,”us”or Company”). Your personal data enables us to achieve the “Purpose” herein that is in connection with our business.

3. Description of personal data

  1. Name,
  2. Identify Card no,
  3. Gender
  4. Email address
  5. Mobile phone no,
  6. Passport no,
  7. IP address,
  8. Images (still/recording
  9. Sensitive personal data; and any
  10. Personal Identifiable Information (PII) defined by international privacy laws or standard.

4. Purposes for collection of personal data

MY SI SERVICES SDN BHD will use clients’ personal data for the following purposes including but not limited to:

a) Generally, the Company must obtain consent of the Data Subject in order to process his/her Personal Data, unless the processing is necessary:

  1. for the performance of a contract to which the Data Subject is a party;
  2. for the taking of steps at the request of the Data Subject with a view to entering into a contract;
  3. for compliance with any legal obligation to which the Company is the subject, other than an obligation imposed by a contract;
  4. in order to protect the vital interests of the Data Subject;
  5. for the administration of justice; or
  6. for the exercise of any functions conferred on any person by or under any law.

b) Explicit consent is required where Sensitive Personal Data is collected. Explicit consent is the positive conduct on the part of the Data Subject e.g. signing a Privacy Notice or ticking a checkbox on an online form, to indicate his/her consent for the Processing of his/her Personal Data.

c) The Company may only send marketing and other promotional materials or similar communications to Data Subjects who have consented to receiving the same. At any time, a Data Subject may withdraw his consent (e.g. unsubscribe) and the Company should not continue sending any such marketing materials thereafter. 

d) There should be no Processing of Personal Data without the consent of the Data Subject unless approved by Legal. Personnel should also consult Legal prior to relying on any of the exceptions set out under Section 2.3.1(a).

5. Disclosure of personal data

We may disclose client’ personal data to other subsidiaries within our group. These subsidiaries will treat client’s personal data as confidential, in accordance with this Privacy Policy and with all applicable Data protection legislation and will process such personal data only for the Purposes and within the terms set out herein. We are responsible for the personal data under our control, including personal data disclosed by us to a Vendor (often referred to as the “data processor”). We take every measure to provide the information be processed by a Vendor. MY SI SERVICES SDN BHD is committed to complying with the Personal Data Protection Act 2010 its policies as well as corresponding guidelines and orders.

6. Security of personal data

MY SI SERVICES SDN BHD use strict procedures and security features to prevent unauthorised access wherever possible. Personal data provided to MY SI SERVICES SDN BHD via our website or any Applications, online credit card transactions are protected during transit using encryptions. When personal data is stored by MY SI SERVICES SDN BHD, we use computer systems with limited access housed in facilities using physical security measures. Data stored in cloud services is in encrypted form including when we utilize third-party storage. The level of security of personal data which kept in a non-electric environment are also treated with strict procedures and means.

7. Use of Cookies

The cookies used by the Website are solely associated to anonymous users and their computers and do not provide personal data on users. Some cookies are used by third parties to provide MY SI SERVICES SDN BHD with data on the effectiveness of its engagements and promotions. The cookies used by the Website not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer.

8. Transfer of Personal Data

We are very serious about providing a comparable level of protection for personal data should the information be processed or used outside Malaysia by our vendors or experts.

9. Marketing and promotion purposes

Upon subscribing our services, you will be receiving marketing and/or promotional emails or calls from us, which includes monthly promotions and information on future events. If you do not wish to receive any promotional news or calls, please click “unsubscribe” link at the bottom of the email and you will be excluded from our newsletter and contacts.

10. Data subject’s obligations

It is necessary for MY SI SERVICES SDN BHD to collect and to retain clients’ personal data. Therefore, it is also obligatory for clients to supply personal data to us in the most accurate manner. If clients do not provide us with personal data, MY SI SERVICES SDN BHD are unable to process personal data clients’ behalf, for the Purpose stated in clause 4 herein, or effectively render our services to clients, and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.

11. The rights of data subject

a) To request access to personal data
Clients have the right to request for access to personal data processed by us on with reasonable notice. Access, requests can be made through online by email to us or you can walk into our company.

b) To request correction of personal data
Clients have the rights to request for correction and/or update of your personal data that is inaccurate, incomplete or outdate. Correction requests can be made through online by email to us or you can walk into our company.

c) To limit processing of your personal data
Clients are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time.

12. Acknowledgment and Consents

By communicating, engaging with MY SI SERVICES SDN BHD or use the Company’s products and services, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing, disclosure, and transfer of your personal data by the MY SI SERVICES SDN BHD as described in this Notice. You can also withdraw your consent by written notice to us.

13. Inquiries and complaints

Should you require further information about the personal data we hold or the way in which your information is being collected or used which are not answered by this Privacy Notice, please contact or write to us at;

Contact Number : 03-2242 2833

Email              : 

Address          : 13-03, Level 13 Tower B, Vertical Business Suite, No.8 Jalan Kerinchi.  

                           Bangsar South, 59200 Kuala Lumpur